1. Company Information

LAKOR ApS
Marselisborg Havnevej 58
8000, Aarhus C
DENMARK
VAT number: DK33584709

Bank information
Djurslands Bank
IBAN: DK6772640001314686
BIC/SWIFT: DJURDK22

 

2. Payment

On this shop we accept Visa, Master card, Paypal, Apple pay, Google Pay, Bancontact, iDEAL and Klarna. Your payment information are encrypted giving nor us nor any other third party access to your transactional details.

In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.

All prices are including VAT and excluding delivery.

LAKOR are entitled to change prices at will. All prices shown are in EUR.

 

3. Shipping and deliveries

We ship all orders through Danish carrier PostNord which hands over the package to a local delivery service in your country. All deliveries are insured and track and trace information are sent to you after shipping.

The goods are sent to the address you specify during checkout.

We will not capture the payment of your order until we ship it.

We usually ship all orders from our warehouse in 1-2 weekdays and the average delivery time is 5-7 days within the EU.

 

4. Damaged products

As prescribed by EU regulation we provide 2 years guarantee of return for any faults in the materials or production and LAKOR covers the cost of the return to a fair extend.

The right does not include damage done by faulty use of the product.

If you wish to return damaged products, please contact us at support@lakorsoulwear.com and send the product(s) through our returnportals:

Returnportals

 

5. Refund Policy

At LAKOR we provide you with 100 days right of return on all products. If you regret your purchase you can return the items to us, and we will refund the full amount through the payment method you used when placing your order.

The product(s) need to be unused, undamaged and to the extend possible, in its original packaging. 

If you wish to use your right to return to return a products, please contact us at support@lakorsoulwear.com and send the product(s) through our returnportals:

Returnportals

 

6. Exchanging products

Did the product not fit or do you wish to change it to another style? No worries. We have 100 days right of return.

If you wish to use your right of return and return products, please contact us at support@lakorsoulwear.com and send the product(s) through our returnportals:

Returnportals

 

7. Privacy Policy and Data handling

When you place an order on our website, we receive the data necessary to fulfil your order. Name, contact information, address along with the products your order. These information are securely stored at with our webshop provider Shopify.

We never receive the full information about your payment, as these are encrypted and handled by the payment provider you choose during checkout.

If you sign up for our newsletter, we store the information you give with our email-service Klaviyo. If you wish to withdraw your consent, reach out to us or unsubscribe directly here. If you wish to learn more about your rights and our privacy policy, you can read more here

We never sell, distribute or rent your information to any third parties.

If you wish to be completely removed from our systems, please reach out to us at support@lakorsoulwear.com.

 

8. Reservations

We do our best to get everything right, but reserve our right to show wrong prices, sold out good, errors in product specification and exchange rate errors. But please contact us, if you find any such things.

Any orders we receive are subject to Force Majeure. If any such situation arise, we have the right to cancel the order or deliver the products as soon as possible.

We reserve the right to deduct and/or withhold shippingfees associated with parcel deliveries returned to us due not refusal or late collection from collect points by the customers. 

You are always welcome to contact us with questions or comments for our terms and conditions at support@lakorsoulwear.com.

 

9. Using cookies

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